The following expressions shall have the following meanings when the context permits.
The term "the Company" refers to QicGo, which is owned by the KKZ & SONS Group. Whose registered office is at 89 C/D London Road, Morden, Surrey, SM4 5HP.
The individual requesting the Company to carry the Consignment or to convey the Customer, person or persons is referred to as "the Customer”.
“Consignment” refers to any article or articles of any kind that the Company may receive, or intends to receive, from any one consignor at any one address for carriage and delivery to any one consignee at any other address.
The place to which any Consignment is to be accepted by the Company, or where the Customer or a person or individuals are to be met, is referred to as the "Relevant Collection Point".
The address to which any Consignment is to be delivered by the Company, or to which the Customer or a person or individuals are to be conveyed, is referred to as "the Delivery Point".
Loading & Unloading.
When the Company collects or delivers at the Customer's location, the Company is not obligated to supply any equipment, machinery, or manpower, other than the Company's servants, that may be required for loading or unloading at such location.
Any assistance in loading or unloading provided by the Company other than at the recognised point of pickup or delivery shall be at the sole responsibility of the Customer, who will hold the Company harmless and indemnify the Company against any claim or demand.
Any consignment (or part thereof) that requires special appliances for loading and/or unloading from the vehicle is allowed for carriage only if such appliances are available at the appropriate collecting and/or delivery points. If such special appliances are not available as aforesaid and the Company agrees to load or unload such consignment (or part thereof), the Company shall have no liability to the Customer for any damage, however caused, in the course or as a result of loading or unloading such consignment without such special appliances, whether or not caused by the Company's or its workers' negligence. The Customer agrees to accept harmless and indemnify the Company for any claim or demand arising from such loading and unloading.
Deliveries
During normal business hours, the Company will make one attempt to deliver a package. If the consignment cannot be delivered and a receipt cannot be produced, the Company will have the option of attempting to deliver the consignment again or returning it to the consignor at the Customer's expense.
The Company will use reasonable efforts to deliver the Customer's goods or property on time, but time is not of the essence in any case, and the Company makes no warranty that the Customer or the Customer's goods or property will be delivered within the Customer's stipulated time period (if any) and/or any time period stated by the Company unless expressly agreed in writing.
Charges.
All charges initiated by the Company are exclusive of VAT.
If the Company is required to deliver service under a contract embodying these Terms on a bank or other public holiday, the Company is right to make a reasonable additional fee to reflect any additional costs incurred.
The Customer must pay for the service according to the terms stated on the Company's invoice. Otherwise, the Customer will be charged a £25 + VAT late payment fee, and a further £25 + VAT will be applied to the customer account per week until the total bill is paid.
Surcharge will be added to all consignment if the consignment during peak hours’ time.
To ensure prompt payment, all credit accounts are billed once a week and statements are issued once a week. As a result of the LPCDA's implied term, we reserve the right to collect interest, compensation and reasonable fees if payment is late. LPCDA is a generic term that refers to the law as a whole. Overdue amounts shall be subject to interest at 8 percent over the Bank of England Base Rate from time to time, in case the LPCDA does not apply for any reason.
'LPCDA' stands for the Late Payment of Commercial Debts (Interest) Act 1998.
The Company must not be forced or caused to transport or convey anything if such carriage or conveyance would be unlawful, including, without limitation, the carriage of any letter in violation of the requirements of the Post Office Act 1953. (As may be amended from time to time) The Company will not transport cattle, liquids, perishable items, glass, gases, pyrotechnics, arms and ammunition, or corrosive, poisonous, flammable, explosive, oxidising, or radioactive materials without its prior approval.
The Company must ensure that the Consignment is accepted at the relevant delivery point and that an appropriate receipt is given to the Company's representative escorting such Consignment; such receipt shall be conclusive evidence of delivery, unless obtained as a result of fraud, collusion, or dishonesty on the part of the Company's representative.
Items Ineligible For Transportation
Money will not be transported by company (coins, negotiable instruments, equivalent to cash such as endorsed stocks and bonds).
We disclaim all responsibility for shipments of such items that were mistakenly accepted. Other restrictions apply. We have the right to refuse packages based on these restrictions or for safety or security concerns. We can look up specific information in our client information guide.
Claims.
Any claims must be filed by the shipper and delivered in writing company within 21 days of the shipment date. No claim will be considered until payment for shipment loss or damage has been received from the approved carrier.
Shipment Inspection Right.
Company holds the right, but not the responsibility, to inspect any shipment, which includes, but is not limited to, opening the shipment. Company retains the right, in regard to each consignment, to correct and/or under-declare weight and/or measures and to re-invoice the customer appropriately.
Liabilities Are Not Implied.
Company will not be held liable for any delay in the pick-up, transportation, or delivery of any consignment, regardless of the cause of the delay. Furthermore, Company is not accountable for any loss, damage, misdelivery, or non-delivery.
Occurrence of force majeure or any other reason beyond the control of company.
Caused by the shipper's, consignee's, or any other party who claims an interest in the ship's act, default, or omission (including violation of any term or condition hereon, or any person other than company, or any customs or other government Officials, or any postal service, forwarder, or other entity or person to whom a shipment is tendered by company.
Because of the nature of the shipment or any other fault, condition, or inherent vice of the consignment or.
Due to electrical or magnetic damage, erasure, or other similar damage to electronic or photographic images or recording in any form.
Shipped Goods Liens.
This implies that company has a lien on any goods delivered for any shipment charges and other charges arising out of transportation hereunder and may refuse to transfer ownership until such charges are paid.
Your Security Will Be Protected.
You accept that we may utilise Personal information provided by you to execute relevant anti fraud checks. Personal information you supply may be disclosed to a credit reference or fraud prevention organisation, which might also keep a record of such information.
Jurisdiction.
This Agreement is governed by English law, and any dispute arising from it is subject to the exclusive jurisdiction of the English Courts.
Notification.
The Company maintains the right to change these Terms at any time by giving the Customer written notice. Non-material changes to these Terms will be disclosed on the Company's website.
