General Data Protection Regulation Policy (GDPR) :

QicGo is devoted to respecting the rights and freedoms of data subject and properly and securely processing their data in accordance with all our legal duties. We are needed to collect and use personal data about our workers, clients, suppliers and other individuals for a range of business purposes in order to carry out our job. We acknowledge the need to treat all personal data in an acceptable and lawful manner in accordance with the GDPR.

The objective of this policy is to make you aware of how we will treat your personal data. This policy does not form part of any contract and we may amend it at any moment.

2. Personal Data We Collect

2.1 Mean recorded information we hold on you from which you can be recognised. Contact information, other personal information, and images may be included. “Processing” implies doing anything with the data, such as accessing, disclosing, destroying or utilising the data in any way for the purpose of the business.

2.2 We may process data enabling us to get in touch with you (“contact data”). The contact data may include your name, email address, telephone number, and postal address.

2.3 We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.

3. Purposes of processing and legal bases

3.1 In this Section 3, we have set out the purposes for which I may process personal data and the legal bases of the processing.

3.2 Operations- may process your personal data for the purposes of operating my website. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.3 Relationships and communications- may process contact data and communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of
relationships, and the proper administration of our website, services and business.

3.4 Research and analysis- may process usage data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is consent OR our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.

3.5 Record keeping – may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.

3.6 Security – may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.

3.7 Insurance and risk management – may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

3.8 Legal compliance and vital interests- may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

4. Providing your personal data to others

Please be aware that we will not release any of your personal information to other parties without your consent unless we are confident that they have a legal right to the information. Data controllers and processors must have documented contracts with any third parties they use. It is our duty as a Data Controller to only select processors who can provide appropriate guarantees that the rights of data
subjects will be respected and protected. In our role as a data processor, we must only act on instructions from the controller. Recognizing our obligations under GDPR, we pledge to preserve the privacy rights of data subjects.

4.1 Your personal data held in our website database will be stored on the servers of our hosting services providers.

5. HOW LONG WIL YOU USE MY PERSONAL DATA FOR?

Personal information about you is retained for as long as necessary for the purposes for which it was collected, including to comply with any legal or accounting requirements. Consider the amount, nature, and sensitiveness of the personal data as well as any potential risk of harm from unauthorised use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, as well as any applicable legal requirements when determining the appropriate retention period for personal data.

6. YOUR RIGHTS

In this Section 6, we have listed the rights that you have under data protection law.

6.1 Your principal rights under data protection law are:

• The right of access – you can request copies of your personal data.
• The right of correction – you can ask us to correct inaccuracies and complete gaps in your personal data.
• You have the right to ask us to delete your personal data.
• The right to restrict processing – you can ask us to restrict the processing of your personal data.
• In addition, you have the option of exercising your right to object to processing.
• You have the right to request that we transfer your personal data to another organisation or to you.
• You have the right to complain to a supervisory authority about our processing of your personal data.